See the Pattern.
Change the Flow.
Behind every creative, purpose-driven business is a web of moving parts.
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Sometimes you know exactly what needs attention. Sometimes you simply know that something isn't working the way it should.
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You don't have to figure it out before you reach out. Bring me the business problem. I'll look at what's happening, understand how the pieces connect and help determine what the business actually needs.
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I'm an Operations Strategist and I help creative and purpose-driven business owners understand what's happening behind the scenes, see how the pieces connect and develop a clear direction for moving forward.
When Something in Your Business Isn't Flowing
Maybe you know exactly what needs attention.​ Maybe you just know your business feels harder the manage than it should. ​Either is a place to start.
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Tell me what you're seeing. I'll help you understand what's happening beneath the surface, how the pieces connect and what needs attention.
I have systems, but they don't work together.
Information lives in different places, processes overlap and I'm spending too much time keeping everything connected.
Things keep falling through the cracks.
The work is getting done, but the handoffs, follow-ups or important details aren't as reliable as they need to be.
I don't have a clear picture of what's happening in my business.
I have information everywhere, but using that information takes more time and effort than it should.
The business has changed, but the way we work hasn't.
Processes that once made sense now create extra steps, bottlenecks or unnecessary work.
I'm spending too much time holding everything together.
Too much of the business depends on what I remember, what I notice and what I personally keep moving.
I know there's a problem, I just don't know where to look.
Several things seem connected and I can't tell what needs attention first.
You don't have to figure it out before you reach out!
Tell me what you're seeing. I'll help you understand what's happening, how the pieces connect and what needs attention.
The Pieces Are Connected
A problem in one part of your business can create friction somewhere else.
The way information moves affects how work gets done. The way you market affects the customers you attract. The way you deliver your work affects your customers, your finances and your capacity. Each part of the business influences the others every day.
We can determine what belongs once we understand the relationships.
The 7 Flows I Use to Understand Your Business
Operational Flow
How work moves through the business
Information Flow
How information moves, connects and gets used
Financial Flow
How money moves through the business
Customer Flow
How people move through their experience with your business
Marketing Flow
How your message, audience and visibility connect
Fulfillment Flow
How your work moves from promise to delivery
Strategic Flow
How decisions, priorities and direction shape the business
Strategy Comes Before Solutions
The right solution starts with understanding the business behind the problem
You may come to me with a process that's breaking down, systems that aren't working together, a business that's outgrown the way it operates or a problem you simply can't get your head around.
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I start by understanding the business and the problem in context. I look at how the moving parts interact, where friction occurs and what is driving it. From there, I develop an operational strategy that gives you a clear direction for moving forward.
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The work might lead to process redesign, systems changes, technology decisions, research, documentation or implementation. The strategy determines what the work needs to accomplish and where it needs to go.
The strategy comes first so the work addresses the business rather than only treating the symptom
Hi! I'm Danielle Taylor
I've spent more than 40 years working behind the scenes of businesses and organizations, figuring out how things work, where they break down and what needs to change.
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I've always been the person who wants to understand the whole picture. Give me a complicated process, a pile of moving pieces or a problem nobody quite knows how to solve and I'll figure out what's really going on underneath it.
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Those experiences shaped the way I work today. I don't start with a particular system, tool or solution. I start with your business. I want to understand how you work, what you're trying to accomplish and how the different pieces of the business affect one another.
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I work with creative and purpose-driven entrepreneurs who have built businesses around work they care about and need the business behind that work to support them.
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That's the work I love: finding the connections, making sense of the complexity and helping create a business that works the way you need it to.
